Bose Headphones Warranty Information
Everything you need to know about Bose Bose Headphones warranty coverage, duration, what's covered, and how to file a claim.
What's Covered
The Bose Bose Headphones warranty covers these issues under normal use conditions:
- Driver unit defects
- Active noise cancellation hardware failures
- Bluetooth module defects
- Battery defects (won't charge or hold charge)
- Headband hinge and swivel mechanism defects
What's NOT Covered
The following are typically excluded from warranty coverage:
- Ear cushion wear (replaceable part)
- Physical damage from drops
- Water damage beyond product's rating
- Normal battery capacity loss
- Cable wear (for wired models)
How to Check Your Warranty Status
- Visit bose.com/support and enter your serial number
- Find the serial number in the Bose app or on the product
- Contact Bose Support directly
- Check your product registration at bose.com
How to Claim Your Warranty
- Contact Bose at bose.com/support or call 1-800-999-2673 (US)
- Bose typically sends a replacement product
- Use the Bose app to start a support case
- Register your product first for fastest processing
Your Warranty Rights by Region
Beyond the manufacturer warranty, you may have additional legal rights depending on where you live.
European Union
EU law guarantees a minimum 2-year legal guarantee on all consumer goods. Sellers are responsible for any defect that becomes apparent within 2 years of delivery. In the first year, defects are presum...
United States
The US does not mandate a minimum warranty period. The Magnuson-Moss Warranty Act regulates how warranties must be presented but does not require manufacturers to offer them. Implied warranties under ...
United Kingdom
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. You can claim for up to 6 years in England and Wales (5 years in Scotland). Within the fir...
Australia
Australian Consumer Law provides automatic consumer guarantees that cannot be excluded. Products must be of acceptable quality, fit for purpose, and match their description. The guarantee period is ba...
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