HP Desktop Warranty Information
Everything you need to know about HP HP Desktop warranty coverage, duration, what's covered, and how to file a claim.
What's Covered
The HP HP Desktop warranty covers these issues under normal use conditions:
- Motherboard and processor defects
- Power supply failures
- Factory-installed RAM and storage
- Graphics card defects (factory-installed)
- Built-in peripherals (USB ports, audio jacks)
What's NOT Covered
The following are typically excluded from warranty coverage:
- User-installed components
- Power surge damage
- Software and OS issues
- Physical damage
- Overheating from blocked ventilation
How to Check Your Warranty Status
- Visit support.hp.com/checkwarranty
- Enter your product serial number
- Use HP Support Assistant
- Call HP Support
How to Claim Your Warranty
- Submit a support request at support.hp.com
- Call HP at 1-800-474-6836
- On-site service available with business Care Packs
- Mail-in or carry-in for consumer desktops
Your Warranty Rights by Region
Beyond the manufacturer warranty, you may have additional legal rights depending on where you live.
European Union
EU law guarantees a minimum 2-year legal guarantee on all consumer goods. Sellers are responsible for any defect that becomes apparent within 2 years of delivery. In the first year, defects are presum...
United States
The US does not mandate a minimum warranty period. The Magnuson-Moss Warranty Act regulates how warranties must be presented but does not require manufacturers to offer them. Implied warranties under ...
United Kingdom
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. You can claim for up to 6 years in England and Wales (5 years in Scotland). Within the fir...
Australia
Australian Consumer Law provides automatic consumer guarantees that cannot be excluded. Products must be of acceptable quality, fit for purpose, and match their description. The guarantee period is ba...
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