Microsoft Warranty Information
Microsoft offers a 1-year limited warranty on Surface devices and Xbox consoles, with Microsoft Complete extending coverage to up to 4 years with accidental damage protection.
Warranty Overview
Microsoft provides a 1-year limited hardware warranty on all Surface and Xbox products. Microsoft Complete adds up to 3 additional years of coverage with accidental damage protection.
Official Resources
Microsoft Products
Select a product to see detailed warranty information, coverage details, and how to file a claim.
Surface Laptop
Surface Laptop warranty guide. Learn about the standard 1-year warranty, Microsoft Complete protecti...
Xbox
Xbox warranty guide for Xbox Series X, Series S, and controllers. Learn about warranty duration, wha...
Surface Pro
Surface Pro warranty guide. Learn about the 1-year standard warranty, Microsoft Complete plans, what...
Your Regional Warranty Rights
Regardless of Microsoft's standard warranty, you may have additional rights under your local consumer protection laws.
European Union
EU law guarantees a minimum 2-year legal guarantee on all consumer goods. Sellers are responsible for any defect that becomes apparent within 2 years of delivery. In the first year, defects are presum...
United States
The US does not mandate a minimum warranty period. The Magnuson-Moss Warranty Act regulates how warranties must be presented but does not require manufacturers to offer them. Implied warranties under ...
United Kingdom
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. You can claim for up to 6 years in England and Wales (5 years in Scotland). Within the fir...
Australia
Australian Consumer Law provides automatic consumer guarantees that cannot be excluded. Products must be of acceptable quality, fit for purpose, and match their description. The guarantee period is ba...
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