Nike Running Shoes Warranty Information
Everything you need to know about Nike Nike Running Shoes warranty coverage, duration, what's covered, and how to file a claim.
What's Covered
The Nike Nike Running Shoes warranty covers these issues under normal use conditions:
- Sole separation or delamination
- Stitching defects that come undone
- Material defects (tearing at seams under normal use)
- Midsole collapse or crumbling within warranty period
- Glue failure causing component separation
What's NOT Covered
The following are typically excluded from warranty coverage:
- Normal outsole wear from running
- Wear from improper sizing
- Damage from machine washing
- Cosmetic wear (scuffs, color fading)
- Wear from non-intended use (running shoes used for hiking)
How to Check Your Warranty Status
- Nike's warranty runs from the manufacture date (check inside the shoe tongue)
- Keep your receipt — Nike requires proof of purchase
- You have 2 years from the manufacture date (not purchase date)
- Contact Nike Support for warranty verification
How to Claim Your Warranty
- Start a claim at nike.com/help or call 1-800-806-6453 (US)
- You can also return to any Nike store with the shoes and receipt
- Nike will inspect the product and determine if the defect qualifies
- If approved, you'll receive a Nike gift card or replacement
Your Warranty Rights by Region
Beyond the manufacturer warranty, you may have additional legal rights depending on where you live.
European Union
EU law guarantees a minimum 2-year legal guarantee on all consumer goods. Sellers are responsible for any defect that becomes apparent within 2 years of delivery. In the first year, defects are presum...
United States
The US does not mandate a minimum warranty period. The Magnuson-Moss Warranty Act regulates how warranties must be presented but does not require manufacturers to offer them. Implied warranties under ...
United Kingdom
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. You can claim for up to 6 years in England and Wales (5 years in Scotland). Within the fir...
Australia
Australian Consumer Law provides automatic consumer guarantees that cannot be excluded. Products must be of acceptable quality, fit for purpose, and match their description. The guarantee period is ba...
Track Your Nike Nike Running Shoes Warranty
Never miss a warranty deadline. Store your purchase details, receipt, and get expiration alerts.
Start Tracking Free →