Nike Sneakers Warranty Information
Everything you need to know about Nike Nike Sneakers warranty coverage, duration, what's covered, and how to file a claim.
What's Covered
The Nike Nike Sneakers warranty covers these issues under normal use conditions:
- Sole separation from the upper
- Air unit leaks or deflation (Air Max, VaporMax)
- Material tearing at stress points under normal wear
- Stitching failures
- Eyelet or lace loop defects
What's NOT Covered
The following are typically excluded from warranty coverage:
- Normal wear and creasing
- Color transfer or staining
- Outsole wear patterns
- Damage from improper care or cleaning
- Customized or NIKEiD modifications that fail
How to Check Your Warranty Status
- Check the manufacture date inside the shoe tongue
- Warranty is 2 years from manufacture date
- Keep your purchase receipt
- Contact Nike Support online or in-store
How to Claim Your Warranty
- Visit nike.com/help and select 'Defective Product'
- Bring shoes and receipt to a Nike store
- Call Nike at 1-800-806-6453
- Nike inspects the product and may offer a gift card or replacement
Your Warranty Rights by Region
Beyond the manufacturer warranty, you may have additional legal rights depending on where you live.
European Union
EU law guarantees a minimum 2-year legal guarantee on all consumer goods. Sellers are responsible for any defect that becomes apparent within 2 years of delivery. In the first year, defects are presum...
United States
The US does not mandate a minimum warranty period. The Magnuson-Moss Warranty Act regulates how warranties must be presented but does not require manufacturers to offer them. Implied warranties under ...
United Kingdom
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. You can claim for up to 6 years in England and Wales (5 years in Scotland). Within the fir...
Australia
Australian Consumer Law provides automatic consumer guarantees that cannot be excluded. Products must be of acceptable quality, fit for purpose, and match their description. The guarantee period is ba...
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