Samsung Washing Machine Warranty Information
Everything you need to know about Samsung Samsung Washing Machine warranty coverage, duration, what's covered, and how to file a claim.
What's Covered
The Samsung Samsung Washing Machine warranty covers these issues under normal use conditions:
- Manufacturing defects in all components (1 year)
- Digital Inverter motor failures (up to 10 years)
- Electronic control board defects
- Drum defects
- Water inlet valve and drain pump issues
What's NOT Covered
The following are typically excluded from warranty coverage:
- Damage from overloading the machine
- Issues from using incorrect detergent type
- Cosmetic damage (rust, dents, scratches)
- Plumbing or installation-related problems
- Normal wear items (door seal, filters, hoses)
How to Check Your Warranty Status
- Visit samsung.com/support with your model number
- Find the model number on a sticker inside the door
- Use the SmartThings app if connected
- Call Samsung Home Appliance Support
How to Claim Your Warranty
- Schedule in-home service at samsung.com/support
- Call Samsung Home Appliance Support at 1-800-726-7864
- Use the SmartThings app to request service
- Contact an authorized Samsung appliance repair center
Your Warranty Rights by Region
Beyond the manufacturer warranty, you may have additional legal rights depending on where you live.
European Union
EU law guarantees a minimum 2-year legal guarantee on all consumer goods. Sellers are responsible for any defect that becomes apparent within 2 years of delivery. In the first year, defects are presum...
United States
The US does not mandate a minimum warranty period. The Magnuson-Moss Warranty Act regulates how warranties must be presented but does not require manufacturers to offer them. Implied warranties under ...
United Kingdom
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. You can claim for up to 6 years in England and Wales (5 years in Scotland). Within the fir...
Australia
Australian Consumer Law provides automatic consumer guarantees that cannot be excluded. Products must be of acceptable quality, fit for purpose, and match their description. The guarantee period is ba...
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