Sony TV Warranty Information
Everything you need to know about Sony Sony TV warranty coverage, duration, what's covered, and how to file a claim.
What's Covered
The Sony Sony TV warranty covers these issues under normal use conditions:
- Panel defects (dead pixels, uniformity issues)
- Backlight or LED array failures
- Main board and processor failures
- Built-in speaker defects
- Power supply issues
What's NOT Covered
The following are typically excluded from warranty coverage:
- Burn-in on OLED panels from static content
- Physical damage to screen or frame
- Damage from power surges
- Image retention from static images
- External device or cable issues
How to Check Your Warranty Status
- Visit sony.com/support with your model number
- Find the model number on the back of your TV or in Settings → Device Preferences → About
- Contact Sony Support with your serial number
- Check your Sony account for registered products
How to Claim Your Warranty
- Request service at sony.com/support
- Call Sony Support at 1-239-245-7669 (US)
- Sony offers in-home repair for TVs (select sizes)
- Visit an authorized Sony service center
Your Warranty Rights by Region
Beyond the manufacturer warranty, you may have additional legal rights depending on where you live.
European Union
EU law guarantees a minimum 2-year legal guarantee on all consumer goods. Sellers are responsible for any defect that becomes apparent within 2 years of delivery. In the first year, defects are presum...
United States
The US does not mandate a minimum warranty period. The Magnuson-Moss Warranty Act regulates how warranties must be presented but does not require manufacturers to offer them. Implied warranties under ...
United Kingdom
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. You can claim for up to 6 years in England and Wales (5 years in Scotland). Within the fir...
Australia
Australian Consumer Law provides automatic consumer guarantees that cannot be excluded. Products must be of acceptable quality, fit for purpose, and match their description. The guarantee period is ba...
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